Luminos Notifications Luminos Notifications

Deepen Your Customer Relationships

Deliver impactful, real-time and personalized messages across a variety of channels such as SMS, Email, App Notifications, Letters, and more.

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The image shows a screenshot of a desktop view of Zeta Luminos notification center indicating the capability of its customer communication and engagement platform to design and deliver real-time and personalized messages across all banking products.

How Luminos Notifications Works

Zeta Luminos Notifications is a fully configurable, omnichannel communications platform that can send out real-time or batch notifications to customers triggered by API calls, events, or batch files from other Zeta platforms.

A diagram illustrating the Zeta Luminos customer communication and engagement platform workflow. The diagram shows core processing and digital experience platforms on the left interacting with the Zeta Luminos omnichannel notification engine in the center. Issuer processing stacks and customer subscription preferences connect on the right with the notification engine. Arrows indicate data flowing throughout the system. A diagram illustrating the Zeta Luminos customer communication and engagement platform workflow. The diagram shows core processing and digital experience platforms on the left interacting with the Zeta Luminos omnichannel notification engine in the center. Issuer processing stacks and customer subscription preferences connect on the right with the notification engine. Arrows indicate data flowing throughout the system.

Luminos Notifications Capabilities

Rich Message Template Designer

Use the intuitive graphical interface to design rich message templates that define:

  • Specific events that trigger messages
  • Selected channels for message delivery
  • Selected languages of communication
  • Embedded dynamic values for personalization
The image shows a screenshot of the Zeta Luminos graphical user interface for designing rich message templates. The interface displays sections for composing a message, selecting notification channels, and personalizing message content with dynamic values.
The image shows a mobile screen sms preview screenshot of the Zeta Luminos graphical user interface for designing rich message templates. The interface displays sections for composing a message, selecting notification channels, and personalizing message content with dynamic values.
The image shows a screenshot of the Zeta Luminos graphical user interface for designing rich message templates. The interface displays sections for composing a message, selecting notification channels, and personalizing message content with dynamic values.
The image shows a mobile screen sms preview screenshot of the Zeta Luminos graphical user interface for designing rich message templates. The interface displays sections for composing a message, selecting notification channels, and personalizing message content with dynamic values.
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The image shows a screenshot of the Zeta Luminos platform showing a no-code interface for managing communication channels.
The image shows a screenshot of the Zeta Luminos platform showing a no-code interface for managing communication channels with all route names, type and status.
The image shows a screenshot of the Zeta Luminos platform showing a no-code interface for managing communication channels.
The image shows a screenshot of the Zeta Luminos platform showing a no-code interface for managing communication channels with all route names, type and status.
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Configurable Delivery Channels

Manage channels of communication, including SMS, Email, Push Notifications, Letters, In-App Banners, and more easily with a no-code interface allowing:

  • Rapid set-up of new communication channels
  • Easy configuration of one or more fulfillment vendors
  • Pre-configuration of route prioritization across channels
  • Easy set-up of delivery failure fallback channels

Subscription Preference Management

Capture detailed customer preferences for each communication category using a rich notifications API

The image shows a screenshot of the Zeta Luminos subscription preference management interface. The interface allows customers to manage their preferences for receiving notifications across various categories, potentially using a rich notifications API.
The image shows a mobile view screenshot of the Zeta Luminos subscription preference management interface.
The image shows a screenshot of the Zeta Luminos subscription preference management interface. The interface allows customers to manage their preferences for receiving notifications across various categories, potentially using a rich notifications API.
The image shows a mobile view screenshot of the Zeta Luminos subscription preference management interface.
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The image shows a screenshot of the Zeta Luminos platform showcasing pre-configured notification packages. The packages allow for sending emails, SMS messages, push notifications, and letters, all within a single platform.
The image shows a screenshot of the Zeta Luminos platform showcasing pre-configured notification packages. The packages allow for sending emails, SMS messages, push notifications, and letters, all within a single platform.
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Pre-Configured Notification Packages

Accelerate your communications setup with pre-configured notification templates for all retail and commercial banking products. The Luminos Notifications platform comes pre-loaded with 100+ customizable templates covering the most common emails, SMSes, push messages, and letters across credit cards, debit cards, deposits, loans, and prepaid accounts.

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Next-Gen Notifications with Zeta

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