- AI in Banking
- 4 min
Path to Value with Elena: A Roadmap for Card Issuers
Learn how card issuers can implement Elena AI to automate 50-80% of customer support contacts and reduce costs with this strategic implementation roadmap.
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Salil Ravindran
Product Marketing at Zeta
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- AI in Banking
- 4 min
Path to Value with Elena: A Roadmap for Card Issuers
Learn how card issuers can implement Elena AI to automate 50-80% of customer support contacts and reduce costs with this strategic implementation roadmap.
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Salil Ravindran
Product Marketing at Zeta
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- Modernization
- 6 min
From Cloud Migration to Cloud Transformation: What Banks Are Missing
Banks' cloud migrations deliver minimal value. Learn why lift-and-shift fails and what true transformation requires.
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Gary Singh
President, North America
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- Cards & Payments
- 6 min
Delegate Payments with UPI Circle: Standard Capabilities and Strategic Opportunities
Delegate payments on UPI Circle represent not just edge cases but massive transaction volumes, and potentially millions of new digital payments users.
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Bharathi Shekar
Director, Product
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- Cards & Payments
- 4 min
Transaction-Level Personalization: The End of Credit Card Commoditization
How transaction-level personalization can help card issuers escape commoditization and win customer loyalty.
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Gary Singh
President, North America
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- Compliance
- 3 min
The Great Regulatory Reshuffle: What’s at Stake for Financial Institutions
Navigate the complex implications of financial regulatory restructuring and learn why modernization is crucial for banks facing an uncertain compliance landscape.
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Karla Booe
Chief Compliance Officer, Zeta
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- AI in Banking
- 4 min
How Elena Earns Customer Trust in AI
Discover how Zeta's AI platform Elena builds customer trust through accuracy, security, and personalization while improving operational efficiency.
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Rahul Bagati
Head of Marketing and Partnerships, US.
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- AI in Banking
- 6 min
Next-Gen Card Support is Intelligent, Personalized and Conversational
Elena transforms customer support with intelligent, conversational AI that instantly resolves queries, maintains context, and seamlessly escalates complex issues—all with banking-grade security and compliance.
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Salil Ravindran
Product Marketing at Zeta
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- AI in Banking
- 3 min
Announcing Elena: Advanced Conversational AI for Cards
Elena, an advanced Conversational AI platform with banking-grade security, integrates with Zeta's next-gen processing platform Tachyon to help issuers launch intelligent card assistants for personalized support.
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- Cards & Payments
- 7 min
Winning with Digital Issuance: Lessons from Issuing 1000s of Credit Cards in Minutes
Digital credit card issuance promises instant gratification, but real competitive advantage comes from converting instant approval into instant spend.
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Deepali Lalwani
Product Marketing at Zeta
