- AI in Banking
- 6 min
Next-Gen Card Support is Intelligent, Personalized and Conversational
Selene transforms customer support with intelligent, conversational AI that instantly resolves queries, maintains context, and seamlessly escalates complex issues—all with banking-grade security and compliance.
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Salil Ravindran
Product Marketing at Zeta
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- Cards & Payments
- 4 min
8 Attributes of High-Performing Card Programs
High-performing card programs have adopted next-gen technology that helps them overcome limitations of legacy technology, move faster and compete better.
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Gary Singh
President, North America
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- Cards & Payments
- 5 min
Legacy Card Tech: The 6 Hidden Risks of Status Quo
Banks not modernizing their legacy technology risk losing $100-$150 billion in global payment revenue. Datos Insights summarizes the 6 risks driving the need for modernization.
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Gary Singh
President, North America
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- Cards & Payments
- 5 min
Expert Insights on The 4 Stages of Card Program Maturity
Experts from Datos Insights, Accenture, and Fintech Takes explored legacy technology risks and how modern platforms drive innovation, outlining 4 stages of transformational change.
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Gary Singh
President, North America
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- Cards & Payments
- 6 min
Key Takeaways from Datos Insights report: 4 Stages of Card Program Maturity
Over the last 3 years, my team and I at Zeta have had the unique privilege of speaking with 100s of leaders at 50+ card issuers in America about their aspirations for their card programs. During that time, we heard the same questions repeatedly – how to efficiently manage a portfolio on legacy systems, how […]
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Gary Singh
President, North America
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- Compliance
- 4 min
Demystifying Next-Gen Compliance for Modern Banks
Next-gen compliance represents a tech-led shift to proactive management of regulatory requirements that allows for automation and real-time updates.
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Karla Booe
Chief Compliance Officer, Zeta
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- Cards & Payments
- 3 min
HDFC Bank’s PayZapp, Powered by Zeta, Wins Celent’s Payments Innovation Award
PayZapp is jointly developed by Zeta and HDFC Bank, a global top-10 bank, leveraging Zeta’s next-gen processing platform, Zeta Tachyon.
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- Cards & Payments
- 6 min
The Issuers’ Guide to Mobile-Based Tap-to-Pay Transactions
Mobile tap-to-pay transactions took off in 2024 . Here's how issuers can leverage tokenization and digital wallets to enable secure, high-performing transactions.
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Bharathi Shekar
Director, Product
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- News & Updates
- 4 min
Zeta at CBA LIVE 2024
Zeta wrapped up a stellar third year at CBA LIVE 2024, engaging with the US retail banking industry's most influential leaders and decision-makers.
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Chris Harris
Head of US Marketing for Zeta
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- Technology
- 7 min
Revolutionizing Banking Security With Zero Trust Architecture
Unlike traditional security models, under Zero Trust Architecture every network requires continuous verification. Zeta's 3-step guide allows banks to implement ZTA effectively and enhance their security posture.
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Shashidhar Soppin
Enterprise Architect
